SA women must know their rights at a police station when confronted with officers who refuse to open a case
It is time for South African women who have been subjected to gender-based violence and whose attempt to report it at a police-office only to suffer secondary victimization while police officers refuse to open cases, to remember Instruction 3 of 2011 and report police officers who stubbornly refuse to assist you, says Tina Thiart, executive trustee of the women-led organization.
In light of the Apparent occurrences of difficulty in registering cases with the police all members and citizens should be aware of the following National instruction with regards to SAPS members opening cases or registering a criminal offence, Thiart says.
Refusal by SAPS members in assisting complainants to open criminal dockets in terms of SAPS NATIONAL INSTRUCTION 3 OF 2011
Know your rights as a complainant
1. It has been reported that members stationed at various police stations are refusing to open cases involving women and children due to the following reasons:
1.1 The complainant cannot identify the suspect by name.
1.2 The complainant did not bring the suspect to the police station.
1.3 The crime did not happen within the stations boundary
1.4 The member who is attending to the complainant does not think that is serious enough.
1.5 Complainants are told to resolve the issue with the suspect.
THIS IS UNACCEPTABLE
3. National instruction 3 of 2011 regulates opening and registering of case dockets.
3.1 Section 1 of the National Instruction ; a member who receives the complaint must interview the complainant in order to see if the complaint meets the requirement for that
specific crime.
3.2 According to Section 2, Complainants must never be referred to another police station even if the crime was committed in another police station area.
4. (CSC) Community Service Centre is responsible for ensuring that:
4.1 Complainants or reporters of crime , whether the crime was committed in his/her station area or in the station area of another police station, are treated courteously and that a comprehensive affidavit is taken from the complainant or reporter of the crime.
4.2 Complainants or reporters of crime are not referred to another station to lodge complaints of crime
4.3 All complaints and reports made by the public receive immediate attention.
5. Cluster commanders and Station Commander's must ensure that all members who do not comply with National instruction 3 of 2011 are subjected to disciplinary steps.
Members of the public - Please report If SAPS members refuse to open your case:
#SAPS National complaints centre:
Tell: 080033177 or 0860264487
1000 Women Trust is a South African Women's Rights Organisation dedicated to combating gender-based violence and femicide (GBVF). For over two decades, we've been empowering GBV Community Organisations nationwide, advocating for change and resilience. For more information about 1000 Women Trust, visit the website on www.1000women.co.za or send a mail to info@1000women.co.za.
Follow us
Follow us on social media and stay connected!
Click to subscribe to our newsletter.
Contact Us
The 1000 Women Trust
Registered Trust South Africa (IT738/2014)
NPO REGISTRATION NO: 163-132 NPO
PBO NO: 930 051 359
Follow us
Follow us on social media and stay connected!
© Copyright 2023| All Rights Reserved. Designed by Ludet Digital for The 1000 Women Trust
Contact Us
Office 108B
Valyland Centre, Ivanhoe Rd, Fish Hoek, Cape Town, 7974
Info@1000women.co.za
+27 61 469 0479
Office 108B
Valyland Centre, Ivanhoe Rd, Fish Hoek, Cape Town, 7974
Info@1000women.co.za
0614690479
The 1000 Women Trust
Registered Trust South Africa (IT738/2014)
NPO REGISTRATION NO: 163-132 NPO
PBO NO: 930 051 359
© Copyright 2023| All Rights Reserved. Designed by Ludet Digital for The 1000 Women Trust